watch time: 21 minutes
Traditional financial services have fallen flat for an enormous segment of the population, whether because they’re “unbanked” or because the state of those services makes it even more expensive to be poor. Why are so many low-income populations—both in the U.S. and around the world—left behind?
In this talk delivered at the annual CFI Summit in November 2017, Angela Strange shares why this is happening, how we might address the problem, and where this creates opportunities.